Comunicação com candidatos2 min de leituraAtualizado em
Make sure your emails actually arrive
Candidates do not check spam. See how Hireaan sends your emails, and what you can do so they land in the inbox.
How your emails are sent
Hireaan sends your candidate emails (stage updates, interview invites, messages) through the mail service this site uses. You do not need to set anything up.
Part of the emailWhat the candidate sees
FromThe site's sending address, with your organization's name
Reply-ToThe recruiter who sent the email, or the job's main recruiter. Replies go to their own inbox.
There is no setting in Hireaan for your own sending domain. The people who run this site set up the domain checks (SPF, DKIM and DMARC) with their mail provider, once, for everyone.
Send from your own mailbox
If your organization uses Google Workspace, an organization admin can connect Gmail in Organization → Integrations. The messages you send to candidates then go out from that mailbox, with your own address.
- Only Google Workspace accounts can connect. Free @gmail.com addresses cannot.
- If the Gmail card says Not set up, this site does not offer Gmail sending.
If emails land in spam
CauseWhat to do
Spammy subject linesALL CAPS, lots of "!!!" and "ACT NOW" get filtered. Write like one person writing to another.
One big send to everyoneUse stage emails for each candidate, not one mass email. Each candidate gets their own message.
Nobody reads the Reply-To inboxMake sure the job's main recruiter reads their email. Mail that never gets a reply hurts delivery.
It still happensTell the people who run this site. They can check the domain records with their mail provider.
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